Help Desk
This section is designed to answer any questions you may have regarding heater selection, operation and maintenance.
- Safety Matters
- Kent history & management
- Efficient heater operation
- Correct heater selection
- Heat pump FAQs
- Wood fire FAQs
- Wood fire parts & advice
- Kent warranties
Query Form
Product Selection Guides
Safety Matters
Kent history & management
Efficient heater operation
- What is the best way to ...
- How do I get the most out of ...
- What are the different ...
- Can I control the amount of ...
- What is the right way to load ...
- Where is the best position ...
- What is the best way to ...
Correct heater selection
- What do I need to know before ...
- Are Kent products approved ...
- What is the difference ...
- How do I work out the right ...
Heat pump FAQs
- How does a Heat Pump work?
- Why are there different ...
- What size and type of Heat ...
- Do I need to buy an expensive ...
- Should I leave my heat pump ...
Wood fire FAQs
- Will a wood fire heat my ...
- Will a wood fire burn through ...
- Do I need heat resistant ...
- What length of flue should be ...
- Can wood fires be used to ...
- Do I need a new fire permit?
- Do I need a flue shield?
- How much wood will a fire use ...
- How often should I empty the ...
- Does your fire have a ...
- What advice is provided by ...
- How do I know this fire will ...
- Does this fire come with a ...
- Is burning wood a clean ...
- Are Kent wood fires made in ...
- How do I ensure I fit the ...
- Which Kent wood fires can I ...
- Why do I get smoke into the ...